Terms and Conditions

Last updated: 6 August 2026

TL;DR

This website provides general information about plastic, reconstructive and cosmetic surgery and the services of Dr Chandrashekhar’s Plastic Surgery Clinic.

The content is for personal and educational use. It is not personalised medical advice and does not replace a formal consultation. Visitors must not copy patient photographs, misuse website tools, interfere with website security or present the clinic’s content as their own.

Use of this website is also subject to the Privacy Policy and Medical Disclaimer.

1. About this website

The website drchandrashekharsplasticsurgeryclinic.com is operated by:

Dr Chandrashekhar’s Plastic Surgery Clinic
Mumbai, Maharashtra, India

In these Terms and Conditions:

“Clinic,” “we,” “us” or “our” refers to Dr Chandrashekhar’s Plastic Surgery Clinic.
“Website” refers to this website and its pages, tools, downloads and associated online content.
“You” or “visitor” refers to any person accessing or using the website.

2. Acceptance of these terms

By accessing or using this website, you agree to these Terms and Conditions.

You should discontinue use of the website if you do not agree with these terms.

Your use of specific third-party services, such as WhatsApp, YouTube, Google Maps or social-media platforms, may also be governed by the terms and policies of those providers.

3. Purpose of the website

The website provides general information concerning:

Plastic surgery
Reconstructive surgery
Cosmetic and aesthetic procedures
Non-surgical aesthetic treatments
Scar and wound care
Treatment preparation and recovery
Patient education
Clinic services and consultation options
Professional, academic and research activities

The website is intended to support education and informed discussion with an appropriately qualified medical professional.

4. Medical information

Information on the website is general and educational.

It does not constitute:

A diagnosis
A prescription
Personalised medical advice
Confirmation of treatment suitability
A recommendation to undergo a procedure
A complete explanation of every risk
A prediction or guarantee of an outcome
A substitute for clinical examination or consultation

The website’s Medical Disclaimer forms part of these Terms and should be read before relying on any medical or surgical information.

5. No automatic doctor–patient relationship

Viewing the website, downloading a resource, using an assessment tool or sending a message does not by itself establish a doctor–patient relationship.

A doctor–patient relationship is not created merely because you:

Submit a contact form
Send an email
Start a WhatsApp conversation
Send a photograph or medical report
Interact with social-media content
Use a website questionnaire or assessment tool

A professional relationship may arise only after an appropriate consultation or teleconsultation has been accepted and conducted.

Sending an enquiry does not guarantee an appointment, consultation, treatment or response within a particular period.

6. Emergencies

This website and its contact channels are not emergency medical services.

Do not rely on website forms, email, WhatsApp, social-media messages or automated tools for urgent medical attention.

In an emergency, contact an appropriate emergency service or attend the nearest emergency department without waiting for a response from the clinic.

7. Eligibility and minors

The website is intended primarily for adults.

A parent or lawful guardian should supervise enquiries concerning a child or minor. Minors should not independently submit personal information, medical records or photographs without appropriate parental or guardian involvement.

By submitting information concerning another person, you confirm that you are authorised to do so.

8. Permitted use

You may:

Browse the website for personal informational purposes
Download resources specifically provided for personal download
Share links to publicly available pages
Print reasonable extracts for personal educational use
Contact the clinic through the provided communication channels

Permission for personal use does not transfer ownership of website content or intellectual-property rights to you.

9. Prohibited use

You must not:

Use the website for unlawful, fraudulent or harmful activity
Attempt to gain unauthorised access to the website or its administration systems
Introduce malware, malicious scripts or harmful code
Interfere with website operation, security or availability
Impersonate the clinic, doctor, staff member or another person
Submit knowingly false, misleading or defamatory information
Harass, threaten or abuse clinic personnel or other persons
Use website information to provide unauthorised medical advice
Copy or publish patient photographs without permission
Remove copyright, attribution or clinical-image notices
Misrepresent website content as an endorsement, diagnosis or guarantee
Frame or reproduce substantial parts of the website on another website
Conduct automated scraping, data extraction or bulk downloading without written permission
Use protected website content to train, evaluate or operate an artificial-intelligence system without written permission, except where permitted by applicable law

Search engines may index publicly available pages through ordinary and lawful web-crawling processes.

10. Intellectual property

Unless otherwise stated, the website’s original content and design—including text, graphics, illustrations, photographs, videos, downloadable resources, page layouts, logos and branding—are owned by or licensed to the clinic.

All applicable intellectual-property rights are reserved.

You must not, without prior written permission:

Republish substantial website content
Reproduce content for commercial use
Sell, rent or sublicense website material
Alter or redistribute patient-education resources as your own
Use the clinic’s logo, name or branding in a misleading manner
Create derivative commercial material from protected clinical content

Brief quotations may be used where legally permitted, provided they are accurate, appropriately attributed and do not misrepresent the original context.

11. Third-party and licensed material

Some website content may incorporate:

Properly licensed stock material
Openly licensed resources
Publicly available scientific information
Third-party embeds
Material used with permission
AI-assisted components

Rights in third-party material remain with the respective owners.

The presence of third-party material does not grant visitors permission to copy or reuse it. Any displayed attribution, licence condition or usage restriction must be respected.

12. Patient photographs and clinical material

Patient photographs, before-and-after images, operative images and other clinical material are sensitive and protected.

They may be displayed only with appropriate permission, consent or another valid basis.

Visitors must not:

Download
Screenshot
Copy
Reproduce
Edit
Redistribute
Publish
Use for advertising
Use for AI training or image generation

patient photographs or identifiable clinical material without written authorisation.

Publication of an image does not constitute consent for unrestricted reuse.

Before-and-after photographs represent individual cases and do not guarantee that another person will achieve the same result.

13. AI-assisted content

Some text, illustrations, animations, graphics, voiceovers or videos may be created, edited or enhanced using artificial-intelligence-assisted tools.

AI-assisted material may be used to:

Simplify medical explanations
Improve language and readability
Create educational illustrations
Assist with animation or voice production
Improve website presentation
Organise educational information

AI-generated or AI-assisted material may contain limitations, simplifications or errors. It must not be treated as personalised medical advice, an exact surgical plan or a guaranteed representation of treatment results.

Medical content published on the website is reviewed with professional oversight before publication. It nevertheless remains general educational material and cannot replace an individual consultation.

AI-generated or simulated visuals may be labelled as educational representations rather than actual patient photographs.

14. Website tools and assessments

The website may contain:

Questionnaires
Checklists
Scar-assessment tools
Treatment-exploration tools
Image-analysis prompts
Recovery guides
Calculators or self-assessment features

Unless expressly stated otherwise, these tools are educational and are not validated diagnostic tests.

Their results do not:

Establish a diagnosis
Determine whether treatment is required
Confirm procedure suitability
Replace physical examination
Constitute a surgical plan
Predict or guarantee results

You remain responsible for obtaining appropriate professional advice before making medical decisions.

15. Information and material submitted by visitors

When you submit information through a form, email or communication channel, you confirm that:

The information is provided lawfully
It is reasonably accurate to the best of your knowledge
You are authorised to submit information concerning another person
The submission does not unlawfully infringe another person’s privacy or intellectual-property rights
The material does not contain malicious software or unlawful content

Submitting information gives the clinic permission to receive, store and process it as reasonably necessary to respond to your enquiry, manage communication, provide requested services and meet applicable professional or legal requirements.

Submitting a photograph or document does not give the clinic permission to publish it publicly. Separate consent will be obtained where public, academic, promotional or educational use requires such consent.

16. Privacy and cookies

Collection and processing of personal information are governed by the website’s Privacy Policy.

The website may use essential cookies for functionality, security and authorised administrator access.

Analytics, embedded media and third-party services may use additional technologies as described in the Privacy Policy and applicable cookie notice.

By using an external platform such as WhatsApp, YouTube or Google Maps, you may also be subject to that provider’s privacy practices.

17. Email, WhatsApp and electronic communication

Electronic communication may be affected by delays, delivery failures, spam filters, incorrect contact details, security risks or third-party service interruptions.

We do not guarantee that every email, WhatsApp message or form submission will:

Be received immediately
Be reviewed within a specific time
Receive a response
Be suitable for medical assessment
Result in an appointment

Please do not send emergency information or extensive sensitive medical records through ordinary electronic channels unless specifically requested.

18. Appointments and clinic services

Information about appointments, clinic locations, consultation timings, procedures or service availability may change.

An appointment is confirmed only after it has been accepted through an authorised clinic communication channel.

Website information does not guarantee:

Appointment availability
Treatment availability at every location
Procedure suitability
A specific surgeon, hospital or facility
A particular fee
Insurance or reimbursement eligibility
A particular treatment outcome

Fees, treatment plans and hospital arrangements should be confirmed directly during the consultation process.

19. External links and services

The website may link to external services and resources, including:

Hospitals
Professional organisations
Scientific publications
Government websites
Maps
Video platforms
Social-media platforms
Review platforms
Communication services

External links are provided for convenience or further information.

We do not control independent third-party websites and are not responsible for their:

Content
Availability
Accuracy
Security
Advertising
Privacy practices
Products or services

A link does not necessarily constitute endorsement of everything published by the external provider.

20. Linking to this website

You may link to a public page of this website provided that the link:

Is accurate and not deceptive
Does not imply an unauthorised endorsement or partnership
Does not damage the clinic’s reputation
Does not place the page inside a misleading frame
Does not use patient photographs or the clinic’s logo without permission
Does not appear alongside illegal, defamatory or harmful content

We may request removal of a link that is misleading, unlawful or inconsistent with these Terms.

21. Website accuracy and availability

Reasonable efforts are made to keep website information clear, responsible and useful.

However:

Medical information may change over time
Pages may contain inadvertent errors or omissions
Services, clinic timings and contact details may change
Third-party links may become unavailable
The website may be interrupted for maintenance, security or technical reasons

We do not guarantee that the website will always be uninterrupted, error-free or completely up to date.

Material errors brought to our attention may be reviewed and corrected where appropriate.

22. Disclaimers and limitation of liability

To the extent permitted by applicable law, the website and its general educational content are provided without a guarantee that they will be suitable for every visitor’s individual circumstances.

The clinic is not responsible for loss or harm arising solely from:

Reliance on general website information instead of obtaining professional advice
Misuse or unauthorised reproduction of website content
Inaccurate information submitted by a visitor
Failure or interruption of a third-party platform
Unauthorised access caused by a visitor’s insecure device or account
Use of an external website linked from this website
Use of an educational tool as though it were a diagnosis

Nothing in these Terms excludes or restricts:

Duties owed during an established professional relationship
Liability that cannot lawfully be excluded
Responsibility for fraud or fraudulent misrepresentation
Rights available under applicable consumer-protection law
Any other mandatory legal or professional obligation

23. Suspension or restriction of access

We may restrict or block access to the website or specific features where reasonably necessary to:

Protect website security
Prevent misuse or automated abuse
Investigate suspected unlawful activity
Protect patients, staff or third parties
Maintain or update the website
Comply with legal requirements

24. Changes to the website

We may update, reorganise, suspend or remove website content or features without prior notice.

This may include changes to:

Treatment information
Educational resources
Assessment tools
Clinic details
External links
AI-assisted features
Downloadable content
Website design and functionality

25. Changes to these Terms

We may revise these Terms and Conditions when website functions, clinic services, communication methods, technology or applicable requirements change.

The updated Terms will be published on this page with a revised date.

Continued use of the website after publication of revised Terms constitutes acceptance of the updated version.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

An invalid provision will be interpreted or limited only as much as reasonably necessary to make it lawful and enforceable.

27. No waiver

A delay or failure to enforce any provision of these Terms does not constitute a permanent waiver of that provision or any other right.

28. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of India.

Subject to applicable mandatory legal rights and dispute-resolution requirements, disputes relating to the use of this website will be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra.

29. Relationship with other policies

These Terms should be read together with the website’s:

Privacy Policy
Medical Disclaimer
Cookie notice, where applicable
Treatment-specific instructions
Clinical consent documents
Formal consultation records

Where personalised medical instructions conflict with general website content, the instructions provided by the treating medical professional should take priority.

30. Contact information

Questions concerning these Terms and Conditions may be sent to: